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Privacy Policy

Last Modified: January 7th, 2025

At Inventa AI Solutions, your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your information across our website and services, including AI-powered tools, marketing automation, and educational platforms.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and similar contact details when you interact with us or subscribe to our communications.

  • Business Information: Information about your company, such as size, industry, and interests, to tailor our services.

  • Usage Data: Data about your interactions with our website and tools, including browser type, device information, pages visited, IP address, and time spent.

  • Payment Information: When purchasing services, we may collect billing and transactional data via secure third-party processors.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services, including AI-powered content and conversational agents.

  • Customize your experience based on your usage and preferences.

  • Communicate with you about product updates, offers, and support.

  • Process transactions and fulfill service obligations.

  • Comply with legal obligations and prevent misuse.

3. AI and Conversational Agents

We use AI technologies to power features such as chatbots, content generation, and business automation. These systems may use your input and interaction data to deliver personalized responses and improve functionality.

Conversations with our AI agents may be stored and analyzed for performance monitoring. These systems may rely on external AI providers such as OpenAI, which process data under their own privacy terms. Some systems are designed with persistent memory stored in secure databases and may use contextual documents (retrieval-augmented generation) to respond accurately.

We do not use customer data to train public AI models. AI outputs are not legally binding and should not be relied upon without human review.

4. Email Marketing and Communications

By submitting your email address through our website or forms, you agree to receive updates, resources, and promotional content from Inventa AI Solutions. You may unsubscribe at any time using the link in our emails.

We use HubSpot to manage communications and ensure unsubscribe and data preferences are respected.

5. Cookies, Analytics, and Retargeting

We use cookies and tracking technologies to understand user behavior, analyze traffic, and improve the user experience. These may include:

  • Google Analytics 4 (GA4): Collects usage data such as page visits, time on site, and location estimates based on IP address. We use this information in aggregate and do not use it to personally identify individuals.

  • Retargeting Pixels: We may use third-party tools (such as Google Ads or Facebook Pixel) to deliver personalized ads to users who have previously visited our website. These tools may set cookies or use browser fingerprinting.

You can disable cookies through your browser settings.

6. Data Retention

We retain personal data for up to 26 months, or as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Sharing and Transfers

We do not sell or rent your data. We may share information with:

  • Trusted service providers (e.g., HubSpot, OpenAI, Google Analytics) who help us deliver our services.

  • Regulatory authorities, when required by law or to protect our rights and safety.

  • Hosting and infrastructure providers, which may process data in the United States.

We take reasonable steps to ensure your data is protected when processed outside your country.

8. Your Rights

Depending on your location, you may have the following rights:

For U.S. Residents:

  • You can request access to, update, or delete your personal data.

  • You may opt out of marketing communications at any time.

For California Residents (CCPA):

  • Request to know what personal data we collect and how we use it.

  • Request deletion of your personal data.

  • Right to opt out of the sale of your data (we do not sell data).
    To exercise these rights, email us at howdy@inventasolutions.ai.

For European Union Residents (GDPR):

  • Right to access, correct, or delete personal data.

  • Right to object to or restrict processing.

  • Right to data portability.

  • Right to withdraw consent at any time.
    To exercise these rights, email us at howdy@inventasolutions.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised "Last Modified" date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Inventa AI Solutions
1109 N IH-35, Suite 412
Austin, TX 78702, USA
📧 howdy@inventasolutions.ai
📞 +1 512 293 2969